ERROR 101: You have provided an invalid Serial Number and password.

Serial Number and Password must match. These were issued to the original purchaser. Please make sure that your Serial Number and Password are valid, and try registering again.

Always keep your Serial Number and Password in a place that you can locate easily.

To Request for Password Click here

If you have forgotten both Serial Number and Password email us with First Name, Last Name, Email, Purchase Reference Number,Postal Code,Answer to Security Question. The Serial Number and Password will be emailed to the original purchaser. The more information you provide, the easier it is for us to verify your identity.

Error 102: Your Security Answer does not match with the one provided at your registration.

Please use the same security answer that you have provided at the time of your first registration.

To Request for Security Answer Click here

If you have forgotten both Serial Number and Security Answer email us with First Name, Last Name, Email, Purchase Reference Number,Postal Code,Answer to Security Question. The Serial Number and Security Answer will be emailed to the original purchaser. The more information you provide, the easier it is for us to verify your identity.

Error 103:You have exceeded the total number of re-installations that is allowed for this software.

The intent of allowing five re-activations is for your convenience. In the event of hardware failure, the software can be re-installed and re-registered either on the re-configured machine or on a new machine. If you need to switch installation to different computers frequently then you should purchase additional subscriptions.

Error 104: You do not have internet connection at the time of registration .

Check in the lower left hand corner of WizPatent Manager. If you are not connected to the Internet you will see a message saying “Internet is disconnected” or you will see the internet is disconnected icon

WizPatent Manager requires access to the internet to search and retrieve files from USPTO and ESPACE. Please connect to the Internet and try to search/retrieve again.

Error 111: You are unable to connect to the registration server. Do you wish to retry?

There are two possible reasons for this error:

Our hosting service Infinology located in Los Angeles is temporary down.
Please try registering again later.

The network security policy within your company does not allow access to our server.
Please contact your System Administrator and ensure that you can access our server at http://www.wizpatent.com